Patient Collections

It took a while to convince me that sending electronic patient statements is a cost-effective thing to do to improve patient collections. I resisted. I couldn’t justify the extra expense: the monthly fee, the extra charge over the postage rate, etc.  I could still print and mail statements myself for less.


Printing, stuffing envelopes, stamping, and mailing statements was a tedious job that I never looked forward to. Gratefully, when my kids were old enough, I handed off this thankless job to them.


It was when I discovered Billflash, that I became more open to the idea of adding electronic statements for my clients. This was not simply because they print and mail the statements for me, but because of the patient collections features they offer that truly justify the cost.


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We take advantage of ALL the Billflash features which include:

Electronic Statements

  • Simply print your statements to a file instead of paper
  • Upload your file to the Billflash website
  • Review your statements and approve the file
  • Statements are mailed (with return envelope), emailed, or texted with a link to view the statement
  • You are notified of invalid mailing address, email, or phone numbers


Improve your practice bottom line. Learn the best tool of the trade to improve your Patient Collections.

We find that sending BOTH the statement by mail and by email gets us paid much faster!

BILL PAY

  • Patients can view and pay their bills online by credit card and the money is deposited directly to the practice bank account
  • View and post payments to your practice management system


Most patients appreciate being able to pay their bill online. It saves them the time and trouble of calling the office to pay over the phone.  AND, it saves you time from having to take all those calls.

payment plans and pre-pay

  • Store credit card information for future use
  • Set up automatic monthly patient payments plans


I am a cash paying patient at my chiropractor's office and they have my credit card on file. I don't have to stop and pay after my visit. They simply charge my card after I am seen. Time saved all around.

FLEXPAY

  • Billflash provides credit services to patients who can't afford treatment due to high deductibles and share of cost
  • Patients apply online and Billflash arranges easy monthly payments
  • The practice gets paid upfront


COLLECTION SERVICES

  • Billflash will handle your collection accounts for you.
  • Each time you review and approve statements, you’ll also be able to review past due accounts and submit them for collections with no extra forms to complete.


This is a real time saver. I have spent hours printing statements and filling out collection agency forms. To handle this process in one easy workflow is a tremendous benefit. 

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Dramatically improve your patient collections by signing up with  Billflash today!